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We Heard You and We Are Here For You

Dec 19, 2017News

The New Year brings big changes for Delta Health’s Physician Billing department. Delta Physician Billing is thrilled to announce to our valued patients that we are bringing back the physician billing to be done in-house once again. Beginning January 1, 2018, for all NEW services rendered with the Delta Health providers our patients will no longer receive statements from Reventics (ER & Radiology Group) or AR Services. We understand that during the past couple of years it has at times been difficult for our patients to adjust to the outsourced billing companies. Due to the hard work of our new director of Physician Billing, Darla Ballard, and the dedication of our billing team, we are now at a place where we can once again provide the billing services that our patients deserve. Delta Physician Billing will take out the confusion over the many statements received when seeing our providers, and become your “go to” for your physician billing needs.

At Delta Physician Billing customer service was and will always be our number one priority. Our Physician Billing department staff consists of several billing specialists and certified medical coders who will be available to answer all of your billing questions. Our billers and coders are knowledgeable, friendly, and willing to help you understand the billing statements you receive.

Our goal is to bring you top-notch customer service by having our billers and coders available for you. Our main office is located in Delta Health -Oncology Building. Our hours of operation are 7:30 a.m. to 4:00 p.m. (Open through the lunch hour). Please stop by or feel free to call us at (970) 874-2470 with any billing questions you may have. Some of our clinic locations have coders on site that are able to assist you as well. We are here to help with questions about Reventics (Delta Health ER& Radiology Group), Athena (Physician Billing), AR Services, A1 Collections and facility billing. If we are unable to answer your questions at that time, we will research it, find a solution, and call you back with the information in a timely manner (within 24 hours).

For your convenience, Delta Physician Billing offers multiple payment options for balances you owe. These payment options include: automatic monthly payments, online bill pay (pay via the portal listed on your statement), payments over the phone (no checks over the phone), payments by mail, or you can stop by with your statement at any of our friendly offices to pay in person. We take all forms of payment such as cash, money orders, check, HSA payments, and major credit cards. For self-pay patients we offer a 20% prompt pay discount for balances paid within the first 30 days of receiving your first statement. If you are unable to pay the balance in full within the first 30 days we also offer monthly payment plans that can be tailored to fit your financial budget.

Our Physician Billing department takes care of the billing for provider services for the following:

  • Delta Health Family Medicine-Delta
  • Delta Health West Elk Clinic-Hotchkiss
  • Delta Health West Elk Walk In Clinic-Paonia
  • Delta Health Primary Care-Delta
  • Internal Medicine-Delta
  • Grand Mesa Rheumatology Center-Delta
  • Grand Mesa Oncology and Infusion Center-Delta
  • Delta Health Emergency Department
  • Delta Health Radiology Department
  • Delta Health Urgent Care
  • Delta Health Cardio Pulmonary
  • Surgery
  • Anesthesia
  • Dietary
  • Sleep lab
  • Premier Women’s Healthcare of Delta-Obstetrics and Gynecology
  • High Country Orthopedics and Sports Medicine- Dr. Huene

Please keep in mind that you may receive separate billing from Delta Health facility, hospitalists, ambulance services, and pathology depending on the scope of your care.

Delta Physician Billing has worked hard to get our department to where we are now. We look forward to rebuilding relationships with our community in the next year, and for many years to come. For more information on our department please go online to the Delta Health website www.deltahealth.com.

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